Shipping Policy
The labor dispute involving Canada Post has concluded, and postal services will restart on December 17th.
Our efficient shipping process ensures that your order will be delivered to you as quickly as possible. We understand the importance of receiving your items in a timely manner. That's why we work closely with our trusted shipping partners to ensure smooth and timely delivery. In addition to our fast-shipping services, we also offer tracking information so you can keep an eye on your package every step of the way. This allows you to have peace of mind knowing exactly when your order will arrive at your doorstep.
To ensure the security and safety of both parties involved in the transaction, orders must be shipped to the verified billing address. This helps prevent fraud and protects our customers from unauthorized purchases on their accounts. We take these measures very seriously as we value the trust our customers place in us when making a purchase. However, for returning customers, we offer the convenience of choosing a different shipping address if needed. Our top priority is always to provide a seamless and secure shopping experience for all our valued customers. Thank you for understanding and cooperating with us in maintaining high levels of security for everyone's benefit.
Frequently Asked Questions:
In most cases, we offer same day shipping on all orders received before 1pm EST, Monday through Friday. Orders received after 1pm will be shipped the following business day. All orders placed on Saturday, Sunday or Holidays will be shipped the following business day.
Yes, we offer FREE Expedited Parcel shipping anywhere in Canada on all orders over $99 before taxes.
It depends on your location. We use Canada Post, UPS or Purolator.
Currently, we only offer express shipping to Canadian addresses. Remote locations in Canada are not eligible for express shipping.
Yes, we ship to BOX and P.O. Boxes. No matter where you are, we’ll find you.Â
Once your order has shipped, you will receive a tracking number via email.
Use this text to answer questions in as much detail as possible for your customers.
Yes, we ship to the USA. We offer a flat rate Expedited shipping of $15.00 on all orders less than 2lbs to the Continental United States. Delivery takes 6-9 business days. Any order over 2lbs is calculated automatically by Sk8 Clothing during the checkout process. The shipping charge is determined by calculating the weight, size, and destination of your order.
Yes, we will ship to the follwing countries:
Australia, Austria, Belgium, Brazil, Croatia, Denmark, Estonia, Finland, France, Germany, Hong Kong, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Turkey, and United Kingdom.Â
Delivery takes 1-2 weeks, your package is insured, and you are provided a Canada Post tracking number.
Once your order is shipped we will provide you with a Canada Post tracking link through email. Click or tap the link to follow the progress of your delivery.
You can also track your package by logging into your account and going to your order history page. Click or tap on your most recent order and select the tracking link at the bottom of the page.
We try our best to verify all shipping addresses before releasing your order. We cannot be held responsible if the address is incorrect and this results in the order being lost. We cannot issue a refund for an address mistake that is out of our control.